Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.
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Língua Inglês ● Formato PDF ● Páginas 334 ● ISBN 9781462508860 ● Editora Guilford Publications ● Publicado 2012 ● Carregável 3 vezes ● Moeda EUR ● ID 5057835 ● Proteção contra cópia Adobe DRM
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