Francesco Longo & Daniela Cristofoli 
Strategic Change Management in the Public Sector [PDF ebook] 
An EFMD European Case Book

The ability to manage change-management processes depends on
individual skills and organisational culture. These skills have to
be increased and practiced; in this perspective, the reading and
analysis of this casebook can generate mental training about
innovation.

In order to look for common problems and solutions for
implementing managerial development, a rich portfolio of European
cases, with at least one representative for every European
component, is presented. Typically comparative works select
different countries according to criteria such as English speaking,
countries from the same region or industrialised countries. This
book looks at comparative differences but also has sufficient
cultural, social, political and economic homogeneity. Comparisons
are more useful and easier to understand due to common
implementation difficulties and possible change strategies.

A general introduction leads on to some theoretical background,
which presents the Editors’ thinking about strategy, change
management and the strategic approach to change management,
representing the framework at the core of the book. A guide through
the European examples introduces the cases themselves. Teaching
notes on how to position the case, learning objectives, question
discussion, case analysis and further reference are provided in
order to show teachers and trainers how to use each individual
case.

This book is a tool for discussion and a framework to structure
a debate about the evaluation of managerial evolution, providing
trainers, students and practitioners with an instrument to
understand how to face the difficulties each change management
process is affected by.

O autorze

Francesco Longo is Associate Professor at the Public
Management and Health Care Department of the Bocconi University,
Italy. He is also the Director of the Research Center in Health
Care Management of the Bocconi University. His research interests
include health care management, public service provision, network
and governance. He has written a number of books and articles about
public management and health care management.

Daniela Cristofoli has a Ph D in Business Administration
and Management at Bocconi University, Italy, and is research fellow
at the Public Management and Health Care Department of the Bocconi
University. Her research interests include strategy, corporate
governance and stakeholder management both in public and private
sectors.