Many proclaim the value of leaders. Many revere entrepreneurs, as if that’s all that’s needed. And yet someone – the manager – must embrace leadership and be entrepreneurial while building and running their firm to meet stakeholder expectations. The manager structures the firm and hires and organises the people. They develop necessary technology. They motivate, develop, and reward their people, while ensuring their wellbeing. And they drive change, ultimately securing their firm’s productivity and sustainability.This book details how management of the firm should be done. It builds practical models that managers can follow to get the very best out of their people. This third edition considers recent international events such as the COVID pandemic that have changed the very nature of work itself.
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For 30 years Sue Berry has led the human resource function in several organisations, heading up and driving organisational improvement and change across chemicals, aerospace, education and charities sectors in four continents. She has been instrumental in shaping relationships between people and firms in pursuit of growth and prosperity for all. Sue is an alumna of Newcastle University, De Montfort University and the Open University in education, human resource management and psychology & economics. She is a Chartered Fellow of the CIPD and has Qualified Teacher Status. She is now a management consultant with Timeless Time Ltd.