Why do most welfare applicants fail to challenge adverse decisions despite a continuing sense of need?
The book addresses this severely under-researched and under-theorised question. Using English homelessness law as their case study, the authors explore why homeless applicants did — but more often did not — challenge adverse decisions by seeking internal administrative review. They draw out from their data a list of the barriers to the take up of grievance rights. Further, by combining extensive interview data from aggrieved homeless applicants with ethnographic data about bureaucratic decision-making, they are able to situate these barriers within the dynamics of the citizen-bureaucracy relationship. Additionally, they point to other contexts which inform applicants” decisions about whether to request an internal review. Drawing on a diverse literature — risk, trust, audit, legal consciousness, and complaints — the authors lay the foundations for our understanding of the (non-)emergence of administrative disputes.
The book addresses this severely under-researched and under-theorised question. Using English homelessness law as their case study, the authors explore why homeless applicants did — but more often did not — challenge adverse decisions by seeking internal administrative review. They draw out from their data a list of the barriers to the take up of grievance rights. Further, by combining extensive interview data from aggrieved homeless applicants with ethnographic data about bureaucratic decision-making, they are able to situate these barriers within the dynamics of the citizen-bureaucracy relationship. Additionally, they point to other contexts which inform applicants” decisions about whether to request an internal review. Drawing on a diverse literature — risk, trust, audit, legal consciousness, and complaints — the authors lay the foundations for our understanding of the (non-)emergence of administrative disputes.
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Format PDF ● Strony 232 ● ISBN 9781847312389 ● Wydawca Bloomsbury Publishing ● Opublikowany 2003 ● Do pobrania 3 czasy ● Waluta EUR ● ID 5766378 ● Ochrona przed kopiowaniem Adobe DRM
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