Stephen G. Fairley & William Zipp 
The Business Coaching Toolkit [PDF ebook] 
Top 10 Strategies for Solving the Toughest Dilemmas Facing Organizations

Acknowledgments.
Introduction. The Evolution of Professional Coaching.
Chapter One. Developing a Leadership Vision (It’s NOT What You
Think!).
Chapter Two.The One-Percent Solution.
Chapter Three. Getting Things Done Through Others.
Chapter Four. Making Goals SMART.
Chapter Five. The Power of Positive Praise.
Chapter Six. Making Feedback Effective.
Chapter Seven. A New Twist on SWOT.
Chapter Eight. The Life Leadership Dashboard.
Chapter Nine. The Sixth Suitcase.
Chapter Ten. What Color is Your Team?
Chapter Eleven. Using the Ten Tools.
Appendix. The Ten Tools.
Bibliography.
Index.

Stephen G. Fairley is one of the leading business coaches in
the United States. His work has been featured in Harvard Management
Update, Fortune Small Business, the ABA Journal, Entrepreneur, and
Inc. magazines. He is the coauthor of Getting Started in Personal
and Executive Coaching (Wiley). In 2004, he was named 'America’s
Top Marketing Coach’ by Coach Ville, the world’s largest
professional coaching association.
Bill Zipp is President of Leadership Link, Inc.
(www.Leadership Link.net). As a seasoned small business specialist,
Bill has spent thousands of hours working with hundreds of business
leaders across the country. His proven program, The Business
Fitness System, is a step-by-step plan for building a strong,
self-sustaining small business. Bill is an award-winning author,
speaker, and master business coach as well as a professional member
of the National Speakers Association and their Business Coaching
Professional Experts Group.