2 Ebooki wg UK) Simkin Lyndon (University of Coventry
Ana Isabel Canhoto & Bang Nguyen: Dark Side of CRM
Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequence …
EPUB
Angielski
DRM
€63.72
Ana Isabel Canhoto & Bang Nguyen: Dark Side of CRM
Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequence …
PDF
Angielski
DRM
€64.09
