Autor: UK) Simkin Lyndon (University of Coventry

Apoio

2 Ebooks por UK) Simkin Lyndon (University of Coventry

Ana Isabel Canhoto & Bang Nguyen: Dark Side of CRM
Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequence …
EPUB
Inglês
DRM
€63.72
Ana Isabel Canhoto & Bang Nguyen: Dark Side of CRM
Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequence …
PDF
Inglês
DRM
€64.25