Manfred Bruhn & Heribert Meffert 
Exzellenz im Dienstleistungsmarketing [PDF ebook] 
Fallstudien zur Kundenorientierung

Disinfection By-Products in Water Treatment describes new government regulations related to disinfection by-products. It explains the formation of microorganism by-products during water treatment and …

FINALIST : Business Book Awards 2018 – HR and Management Category In an increasingly volatile and complex world, it is crucial that organizations optimize leadership development so that employees in …

The Philosophy of Economics primarily considers the economic agent as a moral subject. Economics, however, has long overlooked the agent’s moral – that is to say, reasonable – dimension, to focus ins …

This book offers a unique contribution that examines major recent changes in conflict, negotiation and regulation within the labour relations systems and related governance institutions of advanced …

First published in 1999, this study recognises the importance of international labour mobility for modern economics. This is in large part due to its effects on the size, age structure and skills of …

This title was first published in 2001. A developing country that is pursuing free market economic policies requires a modern commercial law infrastructure, which enables the emerging economy to have …

The principles, procedures, and policies applicable to hiring are reviewed by this book to assist in minimizing litigation risks for employers and acquainting employees with these employer procedures …

The EPA has established regulations which classify four types of disinfection byproducts – TTHMs, haloacetic acids, bromate, and chlorite – and requires public water systems limit these byproducts to …

The aim of this book is to provide the background of the warp knitting patterning with a large amount of simulated 3D images of the structures, corresponding to the modern available tools for this. …

This book has a dual focus: on how four countries use voluntary non-profit organizations to provide services to the physically, mentally, and sensorially handicapped; and on the changing role of the …