This book starts with the basic premise that a service is comprised of the 3Ps-products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a business. This widens the scope of any availability design far beyond hardware and software. It also increases t
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Língua Inglês ● Formato PDF ● Páginas 537 ● ISBN 9781482255911 ● Editora CRC Press ● Publicado 2014 ● Carregável 3 vezes ● Moeda EUR ● ID 3650439 ● Proteção contra cópia Adobe DRM
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