This book starts with the basic premise that a service is comprised of the 3Ps-products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a business. This widens the scope of any availability design far beyond hardware and software. It also increases t
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Language English ● Format PDF ● Pages 537 ● ISBN 9781482255911 ● Publisher CRC Press ● Published 2014 ● Downloadable 3 times ● Currency EUR ● ID 3650439 ● Copy protection Adobe DRM
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