Conflict is inevitable, in everyday life and-especially in today’s increasingly non-hierarchical organizations-in the workplace. So what has always been a key leadership skill-conflict resolution-has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method-summarized in ten steps-for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.
Cumpărați această carte electronică și primiți încă 1 GRATUIT!
Limba Engleză ● Format PDF ● ISBN 9781604916195 ● Editura Center for Creative Leadership ● Publicat 2018 ● Descărcabil 3 ori ● Valută EUR ● ID 6633846 ● Protecție împotriva copiilor Adobe DRM
Necesită un cititor de ebook capabil de DRM