ABC stands for the Attitude, Behavior and Culture within IT organizations.
ABC is like an Iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage to your IT organization, or more importantly, your business!
With the growing importance of IT to business operations we can no longer afford to have our ITSM improvement programs and initiatives fail because of Attitude, Behavior or Culture issues.
The Exercise Workbook gives practical exercises y...
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Limba Engleză ● Format PDF ● Pagini 84 ● ISBN 9789087537678 ● Mărime fișier 2.0 MB ● Editura Van Haren Publishing ● Oraș Hertogenbosch ● Țară NL ● Publicat 2008 ● Descărcabil 24 luni ● Valută EUR ● ID 2708601 ● Protecție împotriva copiilor Adobe DRM
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