Robert F. Lusch & Stephen L. Vargo 
Service-Dominant Logic [EPUB ebook] 
Premises, Perspectives, Possibilities

20 murders every week. 18, 000 assaults in the same time. All on the job. Sharp increases in workplace violence continue to take an unfortunate toll on American business-and its employees, families a …

The trend in industry and with the EPA is to prevent wastes before they are created instead of treating or disposing of them later. This book assists design/systems engineers and managers in designin …

Human Asset Management is what I call the set of principles synthesized from my professional – and personal – journey over the last three decades. The systems I introduce in this book are designed to …

To many program, project, or construction managers, a complex project seems to be a labyrinth with many hidden dangers. This book is a guide through that labyrinth. It explains best practices and pro …

Originally published in 1972 this book examines technological forecasting and assesses its merits and limitations and possible uses for society, government, industry and the military. Although techno …

We are bombarded with economic numbers: unemployment, retail sales, inflation, GDP—the list goes on and on. Some analyst or another is constantly telling us about an obscure statistic that is the key …

  Enterprise Process Management Systems: Engineering Process-Centric Enterprise Systems using BPMN 2.0 proposes a process-centric paradigm to replace the traditional data-centric paradigm for En …

This groundbreaking and timely book provides change makers, organizations and facilitators with practical tools to initiate and conduct multi-stakeholder co-creation processes. Such processes are of …

Every day, managers must adapt to rapidly changing markets and situations. This book deals with sensitive or difficult projects, ranging from redundancy programs to disposal of radioactive waste, fro …

This book presents a standard methodology approach to cyber-resilience. Readers will learn how to design a cyber-resilient architecture for a given organization as well as how to maintain a state of …