Cuprins
Frontmatter – Contents – Introduction – The dynamics of interactional and institutional orders in work-related settings – Section 1: Medical practices and health care delivery – Introduction: Discursive hybridity in medical work – Medical discourse evidentiality and the construction of professional responsibility – Appropriation of voice and presentation of self as a fellow physician: Aspects of a discourse of apprenticeship in medicine – Local identities and institutional practices: Constructing the record of professional collaboration – The interaction of cognitive and cultural models in health care delivery – Section 2: Mediation, management and social care – Introduction: Negotiating and legitimating roles and identities – Reconfirming normality: The constitution of reassurance in talks between midwives and expectant mothers – Professional neutralism in family mediation – The legitimation of the client and the profession: Identities and roles in social work discourse – Industrial instability and the discourse of enterprise bargaining – Constructing professional identity: ‘Doing power’ in policy units – Section 3: Methodological debates – Introduction: Revisiting different analytic frameworks – Warriors or collaborators: Reworking methodological controversies in the study of institutional interaction – ‘Text’ and ‘con-text’: Talk bias in studies of health care work – On interactional sociolinguistic method – Hybridity in gatekeeping discourse: Issues of practical relevance for the researcher – Backmatter