Tony Burton & Bill Sultmann 
People Skills [PDF ebook] 
Guiding You To Effective Interpersonal Behaviour

Almost every profession these days requires that you possess good people skills. But what are people skills and how can they be developed?People Skills: Guiding you to effective interpersonal behaviour will equip you with the knowledge and skills to get more from your interpersonal relationships, whether they be of a personal or professional nature.The book opens with an explanation of a basic model of interpersonal functioning in a contemporary context. In the chapters that follow, this model is applied to: *; understanding yourself *; nurturing relationships *; enhancing group functioning *; thriving in organisations *; developing personal leadership *; sustaining interpersonal development.Brimming with case examples, applications, and opportunities for reflection, People Skills is a practical book, readily accessible by anyone interested in the complex dynamics of interpersonal behaviour.