Jean Harvey 
Complex Service Delivery Processes [PDF ebook] 
Strategy to Operations

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Different types of organizations provide services that require multiple, complex services to produce results. Oftentimes, those complex services morph into a maze of system processes that crisscross, impeding the smooth operation of processes and value creation. So how can you manage multiple services efficiently and effectively? This book outlines the strategy and execution needed to meet your goals. Numerous examples, exercises, and tools are included to help explain and clarify. The revised fourth edition includes a new focus on the impact of artificial intelligence in complex services, as well as links to video clips and podcasts. Professionals, semi-professionals, and technical workers in all areas, from law to medicine, accounting to engineering, social work to architecture, will find this book an invaluable tool in achieving success.

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язык английский ● Формат PDF ● страницы 480 ● ISBN 9781636940366 ● издатель ASQ Quality Press ● опубликованный 2021 ● Загружаемые 3 раз ● валюта EUR ● Код товара 8774894 ● Защита от копирования Adobe DRM
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