Vincent Charles & Mukesh Kumar 
Business Performance Measurement and Management [PDF ebook] 

Measuring and managing the performance of a business is one of the main requirements of the management of any organization. This book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management. It draws authors from all around the globe from a variety of functional disciplines, all of whom are working in the field of business performance measurement and management, thus resulting in a variety of perspectives on performance measurement from various functional areas — accounting, finance, economics, marketing, and operations management — in a single volume.