Ruth A. Fraley & Bill Katz 
Conflicts in Reference Services [PDF ebook] 

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This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

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Language English ● Format PDF ● Pages 248 ● ISBN 9781000756494 ● Editor Ruth A. Fraley & Bill Katz ● Publisher Taylor and Francis ● Published 2019 ● Downloadable 3 times ● Currency EUR ● ID 7291035 ● Copy protection Adobe DRM
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