ผู้เขียน: Cynthia Wein Lett

Cynthia Lett is currently the only etiquette & protocol expert holding both the Certified Etiquette Professional (CEP®) and Certified Protocol Professional (CPP®) in the world. Since 1983, her expertise has been as a professional consultant in Business & Social Etiquette, Business & Social Entertaining, International Protocol and Executive Communications Skills and International Meeting Planning. She has been a seminar speaker and coach in 103 countries – teaching and advising on these subjects. She taught the Masters level course, “Business Protocol” for the George Washington University, Elliott School of International Affairs for eight years. Ms. Lett is the principal of The Lett Group (www.lettgroup.com) and the founder and Executive Director of the International Society of Protocol & Etiquette Professionals (www.ispep.org).