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Christine Leitner & Walter Ganz
Advances in the Human Side of Service Engineering [PDF ebook]
Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA

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Örtmek Christine Leitner & Walter Ganz: Advances in the Human Side of Service Engineering (PDF)

This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.

€149.79

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Dil İngilizce ● Biçim PDF ● Sayfalar 529 ● ISBN 9783030808402 ● Dosya boyutu 33.9 MB ● Editör Christine Leitner & Walter Ganz ● Yayımcı Springer International Publishing ● Kent Cham ● Ülke CH ● Yayınlanan 2021 ● İndirilebilir 24 aylar ● Döviz EUR ● Kimlik 7882341 ● Kopya koruma Sosyal DRM

Aynı yazardan daha fazla e-kitap / Editör

Christine Leitner Walter Ganz Debra Satterfield Clara Bassano

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