Christine Leitner & Walter Ganz 
Advances in the Human Side of Service Engineering [PDF ebook] 
Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA

Ủng hộ
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
€149.79
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Ngôn ngữ Anh ● định dạng PDF ● Trang 529 ● ISBN 9783030808402 ● Kích thước tập tin 33.9 MB ● Biên tập viên Christine Leitner & Walter Ganz ● Nhà xuất bản Springer International Publishing ● Thành phố Cham ● Quốc gia CH ● Được phát hành 2021 ● Có thể tải xuống 24 tháng ● Tiền tệ EUR ● TÔI 7882341 ● Sao chép bảo vệ DRM xã hội

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