Martin Palmer 
Making the Most of RFID in Libraries [PDF ebook] 

Preface

• Introduction


• Terminology: a note about ‘customers’


• Acknowledgements

1. RFID, libraries and the wider world

• Why RFID and libraries?


• RFID – the technology: a brief history


• RFID – the technology: frequencies


• RFID – the technology: process


• RFID – a disruptive technology . . . ?


• RFID and the wider world – some existing applications


• Disrupted libraries?


• RFID and libraries – a brief summary of the main applications


• Summary

2. RFID and libraries: the background and the basics

• The early days


• RFID in libraries – how it works: the basics


• Audiovisual material – a problem area . . .


• Another complicated area – multipart items


• Summary

3. RFID, library applications and the library management system

• RFID and the LMS – why do you need both?


• The changing market for LMS


• SIP


• SIP or NCIP?


• Back-up: is offline service the same as online?


• Self-payment


• Staff processes


• Contents


• Self-service and the LMS – some other complications


• RFID and stock control


• Acquisitions


• Navigating the library


• Summary

4. Standards and interoperability

• Standards, or free for all?


• Interoperability – is it really needed?


• It’s not just about interoperability . . .


• What standards are there?


• Licence plate or full data?


• ISO 28560 – towards a standard library data model


• The AFI (Application Family Identifier)


• The DSFID


• Summary

5. Privacy

• Interoperability and privacy


• RFID opponents


• Hotlisting and tracking


• RFID and (some) religious groups


• RFID and hacking


• RFID and legal limitations


• Encrypted tags?


• RFID and privacy – a continuing debate


• Summary

6 .RFID and health and safety

• RFID – what are the safety concerns?


• RFID and health and safety law


• Which standards?


• RFID and medical devices?


• RFID and health and safety – the plus side?


• RFID and health and safety – the future?


• Summary

7. RFID and library design

• The changing role of library buildings


• The impact of computerization


• What’s this got to do with RFID?


• Library layout


• Library furniture


• Security and building supervision


• External aspects


• Summary

8. Building a business case for RFID in libraries, and requesting proposals

• Risk and reward


• Rationale


• Implementing RFID – the benefits


• Preparing a request for proposal (RFP)


• Summary

9. Staffing: savings, redeployment or something else?

• RFID and staffing efficiencies


• How much work is being saved?


• Summary

10. Buying a system: evaluating the offers

• Range of suppliers/range of responses


• Why systematic evaluation is important


• How to evaluate systematically


• Summary

11. Installing RFID: project management

• Project management


• Risk management


• The main tasks


• The first day live


• Review and follow-up


• Summary

12. Making the most of RFID: a case study

• In the beginning . . .


• Searching for a solution


• Looking for a supplier


• Branding, guiding and layout


• Staff roles


• Next stages


• The roll-out


• The outcome


• How important is RFID to this case study?


• Summary

13. RFID, libraries and the future

• New and developing uses for RFID


• Developing tag technology


• Conclusion


• Further information


• Websites


• Forums


• Blogs


• Library RFID system suppliers

Martin Palmer BA MBA MCLIP MCMI is Principal Officer: Libraries for Essex County Council. He is Chair both of the BIC/CILIP RFID in Libraries Group, and of BIC’s E4Libraries Steering Committee.