In managerial literature the challenges of ramping-up, growing and enhancing a (Finance) Shared Services Organization are regularly neglected. Therefore, the compilation will address two objectives: First, based on a generic phase model of an SSO’s development, frequently arising questions related to the management of SSOs shall be systematically discussed and practicable solutions derived. Secondly, a picture of the future of SSOs shall be elaborated, resulting in new future management implications.
Mục lục
Strategic Management and Governance Aspects of a Global (Finance) SSO.- Transformation and Transition Programs.- Process and Performance Management.- Change and Human Resources Management.- Selected Enablers and Prerequisites for a Successful Development of an SSO.- Future Trends and New Shared Service Areas.
Giới thiệu về tác giả
Prof. Dr. rer.pol. habil. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mb H) and the T-Vertrieb Business School (partner of Telekom Deutschland Gmb H).
Kai-Eberhard Lueg is Chief Financial Officer Global Shared Services of the Siemens AG, München, and heads the global shared accounting organization.
Thêm sách điện tử từ cùng một tác giả / Biên tập viên
35.188 Ebooks trong thể loại này
