Tác giả: LaCava

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1 Ebooks bởi LaCava

Ami Nahari: Secrets of Service Level Management: A process owner’s guide
An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SL …
PDF
Anh
DRM
€57.89