‘Since we all work with humans it’s important to humanize our workplaces, and this book shows you how.’
-RICHARD SCHWARTZ, Ph D, bestselling author of No Bad Parts and developer of the Internal Family Systems Model
Working With Humans explores and illuminates the essential-but generally ignored-management and communication tools needed to end the daily annoyances that make work harder than it needs to be.
Drawing from her three decades of workplace expertise, Laura Crandall guides you through:
• Building confidence in how you manage a team and manage yourself.
• Navigating tricky conversations and improving your organizational culture.
• Learning to communicate well and lead with the quality that most workplaces are lacking: humanity.
With clarity, practicality, and humor, Working With Humans inspires you to change patterns that cause frustration in the workplace and have a great time in the process.
Giới thiệu về tác giả
Laura Crandall founded her management consulting firm, Slate Communication, in 2009. For over thirty years, she has worked in and consulted with industries that include manufacturing, journalism, hospitality, and academia; fifteen of those years were spent managing teams. Laura’s work is dedicated to helping people within organizations discover and develop foundational management and communication skills-the things we assume everyone has, but rarely discuss. She is an instructor in the Career and Academic Resource Center at Harvard Extension School, where she teaches about workplace communication. Laura earned her master’s degree from Harvard Graduate School of Education, where she studied cognitive neuroscience and organizational behavior.
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