Apprenticeship Customer Service Practitioner Level 2 ActiveBook Kindle Edition [PDF ebook] 

This volume focuses on the performance of firms as a measure of the effectiveness of corporate governance, and then attempts to draw conclusions about the relative advantages of different ownership s …

Hands-on Machine Learning with R provides a practical and applied approach to learning and developing intuition into today’s most popular machine learning methods. This book serves as a practitioner’ …

Whereas the global water community may have reached consensus on the need for water providers to operate on the basis of commercial principles, staff of water utilities are faced with the challenge o …

Carriers and service providers have united around the concept of the Next-Generation Network (NGN). Although leveraging a broad basket of Internet technologies, the NGN is not being planned as the ne …

Written by internationally renowned scientist and author Thomas S.C. Li, Taiwanese Native Medicinal Plants presents information critical to assessing the medicinal potential of Taiwanese herbs. A com …

The Workforce Engagement Equation is for the hands-on leaders engaged in the frontline of affecting change—those who bear the scars of past failed initiatives yet continue to persevere. Describing th …

Most dam accidents with hydroelectric plants are due to under-dimensioning of the maximum floods of spillway design, causing extravasation and dam breaks (this occurs in 23% of the accidents). This w …

This book examines the conception of corporate social responsibility (CSR) in Africa, expanding it’s frontiers beyond corporate reporting, voluntary corporate charity and community development projec …

Poverty is an unnecessary form of human degradation and badly conceived economics. Our thesis is that poverty can be reduced, if not eradicated, both locally and globally. But this will occur only if …

Global economy and its business environment, and thus the world of work, have recently been influenced by demographic and social changes, globalisation, as well as rapid development and introduction …