ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.Key features:Written by authors of the main core guidance titles Provides a handy overview of the five core titles Each Key Element Guide shares the same structure Quality assured and endorsed by it SMF International.
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语言 英语 ● 格式 PDF ● 网页 112 ● ISBN 9780113313747 ● 出版者 The Stationery Office Ltd ● 发布时间 2012 ● 下载 3 时 ● 货币 EUR ● ID 6178547 ● 复制保护 Adobe DRM
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