Bill Jordan 
Helping in Social Work [PDF ebook] 

First published in 1979, Helping in Social Work elaborates on the personal processes of influence in social work between clients and social workers. Shifting focus from the organizational structure of social work to face-to-face interactions, the author expounds on the personal and qualitative components in social work. The aim of this book is to present a simple, practical and positive account of the elements that make up good practice in the sort of work which statutory social workers do, without relying on excessive jargon. These experiences of helping and being helped will be of importance to students of social work and social policy as well as any reader trying to gain an insight into the everyday realities of social workers.