This book presents a detailed analysis of the new management of public services at the local level, drawing on the work of the ESRC Local Governance Programme. The radical transformation of public service delivery is assessed in terms of its overall impact as well as its operation in particular service areas. Efficiency has improved and services have gained a user focus yet the new management appears to be full of contradictions and distortions, in many respects creating as many problems as it solves.
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语言 英语 ● 格式 PDF ● 网页 312 ● ISBN 9781349272952 ● 出版者 Macmillan Education UK ● 发布时间 1999 ● 下载 3 时 ● 货币 EUR ● ID 6791622 ● 复制保护 Adobe DRM
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