Lee Ann (University of Massachusetts–Lowell, USA) Hoff & Miracle R. (Drake Counseling Services, North Dakota, USA) Hoff 
Crisis Education and Service Program Designs [PDF ebook] 
A Guide for Administrators, Educators, and Clinical Trainers

Crisis Education and Service Program Designs, is a guide for educators, administrators, and clinical trainers who may otherwise feel ill-prepared for the complex tasks of teaching, program development, supervision, and consultation in the crisis-care arena. The book provides a framework for more systematic inclusion of crisis content in health and human-service programs. Readers will find that this book fills the current gaps in knowledge and training, and fosters a more holistic practice by all human-service professionals. It shows how effective leadership, training, and timely support contribute to crisis workers’ effective practice with people in crisis.