This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.
€57.78
购买此电子书可免费获赠一本！
语言 英语 ● 格式 EPUB ● ISBN 9783030387242 ● 编辑 Monica Dragoicea & Niklas Kuhl ● 出版者 Springer International Publishing ● 发布时间 2020 ● 下载 3 时 ● 货币 EUR ● ID 8148020 ● 复制保护 Adobe DRM
需要具备DRM功能的电子书阅读器
来自同一作者的更多电子书 / 编辑
253,443 此类电子书
