National Academy of Engineering 
Managing Innovation [PDF ebook] 
Cases from the Services Industries

Support

This book of case histories is devoted solely to service industries and the technologies that drive them, as told by those who have developed segments of these industries. The chapters cover innovations such as Federal Express’s advanced system for package tracking, Citicorp’s development of the Automated Teller Machine, AT&T’s experience with mobile telephones, Bell & Howell’s introduction of an automated automotive parts catalog, and the New York Stock Exchange’s development of electronic trading. Some broader analyses discuss the interfaces between services technologies and manufacturing, operations research in services, and technology in professional services.

€22.56
méthodes de payement
Achetez cet ebook et obtenez-en 1 de plus GRATUITEMENT !
Langue Anglais ● Format PDF ● Pages 224 ● ISBN 9780309594806 ● Éditeur Bruce R. Guile & James Brian Quinn ● Maison d’édition National Academies Press ● Publié 1988 ● Téléchargeable 3 fois ● Devise EUR ● ID 7147776 ● Protection contre la copie Adobe DRM
Nécessite un lecteur de livre électronique compatible DRM

Plus d’ebooks du même auteur(s) / Éditeur

254 773 Ebooks dans cette catégorie