Dr Ernest Brewster is a champion of ITIL Service Management. Richard Griffiths is an ITIL trainer. Aidan Lawes is an authority on service management and co-authored ISO/IEC 20000. John Sansbury is a principal consultant and head of practice for service management.
2 Ebooks oleh Aidan Lawes
John Sansbury & Ernest Brewster: IT Service Management
Whether you’re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and …
EPUB
Inggris
DRM
€38.99
Ernest Brewster & Richard Griffiths: IT Service Management
Whether you’re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and …
PDF
Inggris
DRM
€39.96
