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Ernest Brewster & Richard Griffiths
IT Service Management [PDF ebook]
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Sampul Ernest Brewster & Richard Griffiths: IT Service Management (PDF)

Whether you’re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management. Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.

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Bahasa Inggris ● Format PDF ● ISBN 9781780173191 ● Penerbit BCS Learning & Development Limited ● Diterbitkan 2016 ● Diunduh 3 kali ● Mata uang EUR ● ID 4875145 ● Perlindungan salinan Adobe DRM

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Ebook lainnya dari penulis yang sama / Editor

Ernest Brewster Richard Griffiths Aidan Lawes John Sansbury

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