Dr Ernest Brewster is a champion of ITIL Service Management. Richard Griffiths is an ITIL trainer. Aidan Lawes is an authority on service management and co-authored ISO/IEC 20000. John Sansbury is a principal consultant and head of practice for service management.
2 Электронные книги Aidan Lawes
John Sansbury & Ernest Brewster: IT Service Management
Whether you’re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provi …
EPUB
английский
DRM
€38.99
Ernest Brewster & Richard Griffiths: IT Service Management
Whether you’re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provi …
PDF
английский
DRM
€40.41
