Catalog > Social Sciences > Economy > Jiju Antony & David Preece: Understanding, Managing and Implementing Quality (PDF)

Jiju Antony & David Preece
Understanding, Managing and Implementing Quality [PDF ebook]
Frameworks, Techniques and Cases

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Cover of Jiju Antony & David Preece: Understanding, Managing and Implementing Quality (PDF)

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

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Format PDF ● Pages 254 ● ISBN 9781134596164 ● Editor Jiju Antony & David Preece ● Publisher Taylor and Francis ● Published 2002 ● Downloadable 3 times ● Currency EUR ● ID 4293573 ● Copy protection Adobe DRM

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