THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIESThese quick reads, based on Mc Graw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book’s main themes and action ideas, reduced to a manageable page count for on-the-go readers.A six-step program for hearing and understanding customers’ needs, and then selling solutions instead of products.
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Language English ● Format PDF ● Pages 64 ● ISBN 9780071425650 ● Publisher McGraw-Hill Education ● Published 2003 ● Downloadable 6 times ● Currency EUR ● ID 5651423 ● Copy protection Adobe DRM
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