Manfred Bruhn & Bernd Stauss 
Dienstleistungsqualität [PDF ebook] 
Konzepte – Methoden – Erfahrungen

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Language German ● Format PDF ● ISBN 9783322911582 ● Editor Manfred Bruhn & Bernd Stauss ● Publisher Gabler Verlag ● Published 2013 ● Downloadable 3 times ● Currency EUR ● ID 6309891 ● Copy protection Adobe DRM
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