Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English, German, French, Spanish.
CONTAINS THE TEXT FOR ISO/IEC STANDARD
This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It builds on this by describing the basic building blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISO/IEC 20000 An Introduction describes Service Management standards that must be attained for corporate accreditation
CONTAINS THE TEXT FOR ISO/IEC STANDARD
This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It builds on this by describing the basic building blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISO/IEC 20000 An Introduction describes Service Management standards that must be attained for corporate accreditation
€57.99
Beli ebook ini dan dapatkan 1 lagi PERCUMA!
Bahasa Perancis ● Format PDF ● Halaman-halaman 253 ● ISBN 9789087538231 ● Saiz fail 4.5 MB ● Penerbit Van Haren Publishing ● Bandar raya Hertogenbosch ● Negara NL ● Diterbitkan 1970 ● Muat turun 24 bulan ● Mata wang EUR ● ID 2689237 ● Salin perlindungan Adobe DRM
Memerlukan pembaca ebook yang mampu DRM
Lebih banyak ebook daripada pengarang yang sama / Penyunting
11,691 Ebooks dalam kategori ini
