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Jim Rowan & Sharon Rowan
Call Center Continuity Planning [PDF ebook]

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A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows you how to plan for – and avoid – service interruptions through disasters large and small. This book will show you how to deal with everything from power outag

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Format PDF ● Halaman-halaman 442 ● ISBN 9781420048100 ● Penerbit CRC Press ● Diterbitkan 2019 ● Muat turun 3 kali ● Mata wang EUR ● ID 6983201 ● Salin perlindungan Adobe DRM

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Jim Rowan Sharon Rowan

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