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Jim Rowan & Sharon Rowan 
Call Center Continuity Planning [PDF ebook] 

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Обложка Jim Rowan & Sharon Rowan: Call Center Continuity Planning (PDF)

A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows you how to plan for — and avoid — service interruptions through disasters large and small. This book will show you how to deal with everything from power outag

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Формат PDF ● страницы 442 ● ISBN 9781420048100 ● издатель CRC Press ● опубликованный 2019 ● Загружаемые 3 раз ● валюта EUR ● Код товара 6983201 ● Защита от копирования Adobe DRM
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Jim RowanSharon Rowan

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Обложка Luca Cerioni: The European Union and Direct Taxation
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Обложка Torben (Copenhagen Business School, Denmark) Andersen: The Routledge Companion to Strategic Risk Management
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