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Michael G. Hall
Problem Management [PDF ebook]
An implementation guide for the real world

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Capa do Michael G. Hall: Problem Management (PDF)

Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.

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Língua Inglês ● Formato PDF ● ISBN 9781780172422 ● Editora BCS Learning & Development Limited ● Publicado 2014 ● Carregável 3 vezes ● Moeda EUR ● ID 3514617 ● Proteção contra cópia Adobe DRM

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