Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.
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语言 英语 ● 格式 PDF ● ISBN 9781780172422 ● 出版者 BCS Learning & Development Limited ● 发布时间 2014 ● 下载 3 时 ● 货币 EUR ● ID 3514617 ● 复制保护 Adobe DRM
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