Theo Araujo & Petter Bae Brandtzaeg 
Chatbot Research and Design [EPUB ebook] 
4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers

Apoio
This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.
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Língua Inglês ● Formato EPUB ● ISBN 9783030682880 ● Editor Theo Araujo & Petter Bae Brandtzaeg ● Editora Springer International Publishing ● Publicado 2021 ● Carregável 3 vezes ● Moeda EUR ● ID 8085802 ● Proteção contra cópia Adobe DRM
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