Andy Bruce & Ken Langdon 
Putting Customers First [EPUB ebook] 

The United Dutch East India Company was the first public company, preceding the formation of the English East-India Company by over 40 years. Its fame as the first public company which heralded the t …

This critical volume addresses an important contemporary issue, how to determine themost cost-effective approach to solid waste disposal. Based on wide-ranging, practicalexperience, this time-saving …

The international conference ‘Sustainable Collaboration in Business, Technology, Information and Innovation (SCBTII) 2019’ has brought together academics, professionals, entrepreneurs, researchers, l …

Asbestos for Surveyors is a practical reference guide for all those responsible for identifying and dealing with asbestos in buildings. The book is based upon the Control of Asbestos at Work Act 2002 …

The Stock Exchange has been described as the mart of the world; as the nerve-centre of the politics and finances of nations; as the barometer of their prosperity and adversity; and as the bottomless …

First published in 1982. In this volume we present a collection of original papers, edited by Arvind N. Das, on agrarian movements in the populous Indian state of Bihar. These movements are traced fr …

The healthcare industry is changing daily. With the advent of the Affordable Care Act and now the changes being made by the current administration, the financial outlook for healthcare is uncertain. …

The spotlight of global scrutiny has shone particularly brightly on corporations’ adverse impacts on human rights in recent years. Corporations make up more than two-thirds of the world’s top economi …

Knowledge Management (KM) is strongly rooted in the discipline of Knowledge Engineering (KE), which in turn grew partly out of the artificial intelligence field. Despite their close relationship, how …

The quality of corporate leadership is often the key factor that determines success – or failure – in the fiercely competitive business world. Offering a fresh perspective and practical advice, Coach …