All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.
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لغة الإنجليزية ● شكل PDF ● ISBN 9781780171371 ● الناشر BCS Learning & Development Limited ● نشرت 2012 ● للتحميل 6 مرات ● دقة EUR ● هوية شخصية 2605337 ● حماية النسخ Adobe DRM
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