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James Cadle & Debra Paul
Human Touch [PDF ebook]
Personal skills for professional success

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Capa do James Cadle & Debra Paul: Human Touch (PDF)

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.

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Língua Inglês ● Formato PDF ● ISBN 9781780171371 ● Editora BCS Learning & Development Limited ● Publicado 2012 ● Carregável 6 vezes ● Moeda EUR ● ID 2605337 ● Proteção contra cópia Adobe DRM

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