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James Cadle & Debra Paul
Human Touch [PDF ebook]
Personal skills for professional success

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Cover of James Cadle & Debra Paul: Human Touch (PDF)

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.

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Language English ● Format PDF ● ISBN 9781780171371 ● Publisher BCS Learning & Development Limited ● Published 2012 ● Downloadable 6 times ● Currency EUR ● ID 2605337 ● Copy protection Adobe DRM

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