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Committee to Study the Impact of Information Technology on the Performance of Service Activities & Computer Science and Telecommunications Board
Information Technology in the Service Society [PDF ebook]
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Cover of Committee to Study the Impact of Information Technology on the Performance of Service Activities & Computer Science and Telecommunications Board: Information Technology in the Service Society (PDF)

Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

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Language English ● Format PDF ● Pages 288 ● ISBN 9780309585385 ● Publisher National Academies Press ● Published 1994 ● Downloadable 3 times ● Currency EUR ● ID 7147483 ● Copy protection Adobe DRM

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