Committee to Study the Impact of Information Technology on the Performance of Service Activities & Computer Science and Telecommunications Board 
Information Technology in the Service Society [PDF ebook] 
A Twenty-First Century Lever

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Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

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语言 英语 ● 格式 PDF ● 网页 288 ● ISBN 9780309585385 ● 出版者 National Academies Press ● 发布时间 1994 ● 下载 3 时 ● 货币 EUR ● ID 7147483 ● 复制保护 Adobe DRM
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